Introduction

These Terms of Service (“Terms”) govern your use of the D2 Green Property Solutions website and any services you request from us. By contacting us, requesting a consultation, or engaging our services, you agree to these Terms. If you do not agree with any part of these Terms, please do not use our website or services.

Our services

D2 Green Property Solutions provides property improvement and management services, including interior finishing and fit-out, kitchen and wardrobe solutions, furniture and furnishings, cleaning and hygiene services, pest control services, home installation services, renovation and property improvement, exterior services, property maintenance, and project management.

The specific scope of any service is confirmed through consultation, site inspection, and a written quotation, as outlined in our standard process.

Consultations and quotations

All projects begin with a consultation and, where applicable, a site inspection and measurements. Following this, we provide a quotation outlining the scope of work, materials, and pricing for your project.

Quotations are valid for a limited period, as stated at the time they are issued, and may be subject to change if the scope of work changes or if there is a significant delay between issuance and project approval.

Work does not begin until a quotation has been reviewed and approved by you.

Pricing and payment

Pricing for any project is agreed upfront, based on the approved quotation. Any changes to the scope of work during a project, requested by you or identified as necessary once work has begun, will be communicated and agreed before being carried out, along with any associated change in cost.

Payment terms, including deposit requirements and payment schedules, will be specified in your quotation or service agreement. Failure to make payments in line with agreed terms may result in delays to your project or suspension of work until payment is resolved.

Client responsibilities

To allow us to deliver a project effectively, you agree to:

• Provide accurate information about your property and project requirements
• Allow reasonable access to the property for site inspections, measurements, and the agreed scope of work
• Respond to requests for approval, material selection, or clarification in a timely manner, to avoid unnecessary delays
• Ensure any necessary permissions or approvals required for work on the property, such as landlord or building management consent, are obtained before work begins, where applicable

Project timelines

Timelines are estimated based on the scope of work confirmed during quotation and are communicated to you before work begins. While we take timeline management seriously and actively track progress, timelines may be affected by factors outside our control, including but not limited to material availability, weather conditions, or delays in property access. We will communicate any expected delays as early as possible.

Quality and inspection

Every project is inspected against the standard agreed at the quotation stage before it is considered complete. If you identify an issue with the completed work that falls within the agreed scope, please notify us promptly so it can be addressed.

Warranties and limitations

We take reasonable care to ensure materials and workmanship meet the standard agreed for your project. Where materials used carry a manufacturer’s warranty, that warranty applies according to its own terms.

We are not responsible for pre-existing conditions of a property that are not part of the agreed scope of work, or for issues arising from work, alterations, or repairs carried out by parties other than D2 Green Property Solutions after project handover.

To the extent permitted by law, our liability for any claim relating to services provided is limited to the value of the specific service in question.

Cancellations

If you need to cancel or postpone a scheduled service, please notify us as early as possible. Cancellations made with insufficient notice, or after materials have already been procured for your project, may be subject to a cancellation charge to cover costs already incurred.

Use of our website

You agree to use our website only for lawful purposes and not in a way that could damage, disable, or impair the website or interfere with any other party’s use of it. Content on this website, including text, images, and branding, is the property of D2 Green Property Solutions and may not be reproduced without permission.

Changes to these Terms

We may update these Terms from time to time to reflect changes in our services or legal requirements. Any updates will be posted on this page with a revised “Last updated” date. Continued use of our website or services after changes are posted constitutes acceptance of the updated Terms.

Governing law

These Terms are governed by the laws of the Federal Republic of Nigeria. Any disputes arising from these Terms or our services will first be addressed through good-faith discussion between the parties, and where necessary, resolved in accordance with applicable Nigerian law.

Contact us

If you have questions about these Terms of Service, contact us at:

D2 Green Property Solutions Regus Mansard Place, 3rd Floor, AXA Mansard Place 927/928 Bishop Aboyade Cole Street, Victoria Island, Lagos 106104, Nigeria

Phone/WhatsApp: +234-907-9177-974 Email: request@d2greenpropertysolutions.ng